Refund & Cancellation Policy

Last updated: 2026

Red Top Productions LLC d/b/a Creator Bay ("we", "us") operates Creator Bay at https://creator-bay.com.

Cancelling

You may cancel at any time from your account page (https://creator-bay.com/account/cancel) or by emailing [email protected]. Cancellation stops all future charges. You keep access until the end of the period you have already paid for.

Refunds

Refund requests made within 30 days of a charge will be honoured in full. Email [email protected] or call +1 (888) 852-7581 with the email address on your account.

Renewals

Recurring plans renew every 30 days. We send a reminder 5 to 7 days before a renewal.

Unknown charges

Charges from us appear on your statement as creator-bay.com. If you don't recognise a charge, contact us first at [email protected] — we'll resolve it quickly.

Contact

Red Top Productions LLC d/b/a Creator Bay, 333 E Lancaster Ave # 356, Wynnewood, PA 19096, USA. Email [email protected], phone +1 (888) 852-7581 (Mon–Fri, 9am–6pm).